Absolutely YES!

You know your password, it is very unlikely that you will forget it. But what happens when you don’t notice cap locks is on or your fingers are on the wrong keys and you type it in wrong three times? You are locked out.

I have had people come in to the store I work at and ask if we can recover locked passwords for their PC. The answer is NO.


“But I know there is a back-door program that you can use to get in. My friend told me about it.” Techs do not have a back-door program and  will not use illegal hacking software to recover your password. They want to keep their jobs.

If you do not have a password recovery disk the tech will suggest wiping your computer back to factory specs. This will erase all your files, including your pictures, your resume and that best selling novel you have been working on for the last four years.

If you do decide that I am wrong and that it is acceptable to get your friend to download one of the many password cracking programs available on the web try to make sure it isn’t malware that is going to infect your machine. If someone asks you to pay a lot of money for the program or to make your data accessible after you use the cracker, you have been had. Turn off your machine and take it to a certified tech.







The best time to make that Password Reset Disk is when you first get your computer but you can do it any time.

Creating a Password Reset Disk:

  1. Plug a flash drive into one of the USB ports on your computer.
  2. In the Search box on Windows 10 type in Create Password Reset Disk.
  3. Click on the link to the Password Reset Disk in the Control Panel and follow the Wizard instructions.

I advise not going too cheap on the flash drive. It doesn’t have to be super expensive but you do want a drive that will last. Some really cheap flash drives degrade, the drive becomes unreadable and the data is lost.

Create Password Reset Disk Windows 10




A recovery disk is absolutely necessary. Windows computers no longer come with the Windows Operating System (OS) disks but you can create your own recovery disks. This is a backup of your Windows Operating System that can be used to restore your Windows in the case it gets corrupted or taken over by malware.

How to Create A Windows 10 Bootable USB Drive

Before you start you need a flash drive or external USB drive with at least  16 GB of storage space. Don’t go cheap when buying the flash drive (also known as a USB drive, pen drive, or thumb drive). You want to make sure that when you need it the program is still on the drive. Cheap drives can degrade over time and become unreadable.


Making a recovery disk is easy with Windows 10.

  1. Insert the flash drive in one of the USB ports on your computer.
  2. In the search box type “create a recovery drive”.
  3. Click on the link  “Create a recovery drive: Control Panel”. This will take you to the Create recovery process wizard.

DO NOT select  “Delete the recovery partition from your PC”.

If something happens to your Windows, you can use the recovery disk to boot your computer.

Microsoft Support Create A Recovery Drive








Backing up your computer is absolutely necessary.  If you can’t afford to lose a file, back it up. See my blog BACKING UP YOUR COMPUTER.


There are many hardware choices for backing up your files. I like External Hard Drives because of their large capacity. For partial backups, USB Flash Drives are convenient and portable.

Backing up to The Cloud has the advantage that it is offsite. It won’t be lost if disaster strikes your house or office.


External Hard Drives

  • These connect to a USB Port.
  • Can be used on Windows PCs and Macs.
  • Capacities from 500 GB to 4 TB (4,000 GB).
  • Good for backing up all your files.
  • Many have automatic backup software.

USB Flash Drives

  • Connect to the USB Port.
  • USB A Flash Drives can be used on Windows PCs and most Macs.
  • Micro USB Flash Drives can be used on Android Smart Phones and Tablets.
  • Lightning USB can be used on iPhones and iPads.
  • USB C can be used on MacBooks and 2017 MacBook Pros.
  • Be sure to get the one that fits yours device.
  • Capacities from 4 GB to 128 GB.
  • Good for saving your most important files.

The Cloud

  • This is a server bank of the corporation giving the service.
  • The Cloud is someone else’s computer.
  • Don’t put anything out there that you would not want your mother to see.


PC Magazine Best External Hard Drives of 2017

USB Flash Drives

What is the Cloud and Where Is It?




IT IS ALL GONE! This wasn’t suppose to happen to me!

Backing Up your data is very important. In Tech Support we have a saying, “It isn’t  IF your hard drive is going to fail, it is WHEN will it fail”.

I advise making more than one backup. If something happens to one backup, you will have the second.

The general rule is keep 3 backups: Grandfather, Father, Son.

  • Grandfather is the oldest backup.
  • This is the backup that you overwrite.
  • The Father backup then becomes the Grandfather.
  • Make sure all your backups are good before overwriting.
  • Overwriting a good backup with a corrupt file is not a good thing.

Storing Your Backups

  • Don’t keep you original and backups on the same computer.
  • If possible, keep one copy in another location, like your work.

What Should I Back Up?

Files that are important to you. Examples:

  • Photos
  • Documents
  • Spreadsheets
  • Databases
  • XML files

Backing Up Program Files

You cannot backup program files without special software. You need Image Software to back up your whole hard drive.

Keep your original install disks or download keys in a safe place. You will have to reinstall your programs.

Backup Your Computer Password

Make a Reset Password Disk for your Windows computer. Most people skip this when first setting up their computer. Microsoft does not keep track of passwords. There are very few legal ways to find lost passwords. If you forget your password, you have lost the contents of your computer.

How To Create Password Reset Disk Windows 10


How To Create Password Reset Disk Windows 7


What is Imaging Software

Best Imaging Software

PC Magazine Best Backup Software of 2017